By Kimberly MacArthur Graham | September 11, 2014
Yesterday was a day full of animals, some friendly and some decidedly less so. Let’s start with the friendly. As part of Frontier Airlines’ brand refresh, unveiled in Denver on Read More
By Kimberly MacArthur Graham | July 15, 2014
As a technical writer, I believe that details and fine lines matter. Usually. But not always and rarely forever. People and technologies change, and sometimes even a sharp distinction quietly Read More
By Kimberly MacArthur Graham | July 3, 2014
People are up in arms about Facebook’s revelation that in January of 2012, the social site behemoth manipulated individual news feeds to deliver either more positive or more negative Read More
By Kimberly MacArthur Graham | June 25, 2014
Who says that social media isn’t educational? Thanks to Twitter, Facebook, Pinterest, and their ilk, we’ve all learned important things really, really fast. For example, during the 2013 Super Bowl Read More
By Kimberly MacArthur Graham | March 20, 2014
What is an “Item of Value” and how does it improve marketing ROI? This week I’ve been rather frantically trying to identify a blog topic, with no success. It seemed Read More
By Kimberly MacArthur Graham | January 10, 2014
It seems like everyone is talking about “secret menus” these days, which ironically, means they’re not so secret anymore. What is a Secret Menu? If it’s new to you, Read More