By Kimberly MacArthur Graham | June 13, 2016
I spent a good part of the spring working on Denver’s Smart City Challenge application. I enjoyed the work and the project tremendously, in part because I learned a TON. Read More
By Kimberly MacArthur Graham | September 8, 2015
Client services is a very important aspect of every company. If your client is happy and satisfied with your work and response, then it is a sure way to not Read More
By Kimberly MacArthur Graham | June 15, 2015
This week, a longtime client requested pricing for the “proposal response that will win.” We both chuckled before inking the deal. Don’t get me wrong; we both want and expect Read More
By Kimberly MacArthur Graham | June 5, 2015
Summer is here and is a perfect time to continue our blog series were we ask Layer Cakers what keeps them busy outside our bustling office. This month our principal, Read More
By Kimberly MacArthur Graham | May 26, 2015
If I had a theme song, it would be “The Ancient Egyptians” by cross-pollinating musical group Poi Dog Pondering. Subtitled a “love letter to Jonathan Richman,” it’s an ode Read More
By Kimberly MacArthur Graham | May 14, 2015
Conversation at a recent networking event segued from technical writing and the RFP process to more casual business correspondence. A tax attorney commented that he’d had an extremely productive Read More